Why Do My Airpods Keep Cutting Out When Connected to My Computer

Update your AirPods and computer’s software/firmware. Move away from wireless interference sources. Reset the Bluetooth connection. Clean AirPods and charging case. If issues persist, toggle noise control modes on AirPods Pro or consider a hardware check with Apple Support.

AirPods have become an essential accessory for many Apple users, offering a seamless and convenient wireless audio experience. However, as with any technology, AirPods are not immune to issues, and one of the most common problems users face is intermittent audio cutting out when connected to their computers. This frustrating issue can disrupt your work, entertainment, or video calls, leaving you struggling to find a solution.

If you’ve been experiencing this problem, don’t worry – you’re not alone. In this comprehensive article, we’ll dive deep into the potential causes of this issue and provide step-by-step solutions to help you resolve it once and for all. Whether you’re using AirPods or AirPods Pro, we’ve got you covered why do my airpods keep cutting out when connected to my computer?.

So, let’s get started and explore the reasons why your airPods keep cutting out for a second when connected to your computer, and how to fix it.

Understanding the Root Causes

Before we delve into the solutions, it’s essential to understand the potential causes behind this issue. By identifying the root cause, you’ll be better equipped to apply the appropriate fix and prevent future occurrences.

Bluetooth Interference

One of the most common reasons for AirPods cutting out when connected to a computer is Bluetooth interference. AirPods rely on Bluetooth technology to communicate with your devices, and any interference can disrupt the connection, leading to audio dropouts.

Interference can come from various sources, such as:

• Other wireless devices in the vicinity (e.g., wireless routers, microwaves, cordless phones)
• Thick walls or metal objects obstructing the Bluetooth signal
• Overcrowded Bluetooth environments (e.g., offices or public spaces with many Bluetooth devices)

Software or Firmware Issues

Sometimes, the issue might not be hardware-related but rather a software or firmware problem. Outdated or buggy software on your computer or AirPods can cause connectivity issues, leading to audio dropouts.

Additionally, if you recently updated your computer’s operating system or the AirPods firmware, compatibility issues may arise, resulting in connectivity problems.

Hardware Malfunctions

In some cases, the issue could be due to hardware malfunctions. For instance, a faulty Bluetooth chip in your computer or a damaged AirPods component could cause intermittent audio cutting out.

While hardware issues are less common, they should not be ruled out, especially if you’ve tried various software-based solutions without success.

7 Quick Troubleshooting Steps for AirPods Cutting Out on Computer

Now that we’ve covered the potential causes, let’s dive into the troubleshooting steps you can take to resolve the issue of your AirPods cutting out when connected to your computer.

1: Check Bluetooth Interference

The first step is to identify and eliminate any potential sources of Bluetooth interference.

1. Move away from wireless devices: Try moving your computer and AirPods away from any wireless devices, such as routers, microwaves, or cordless phones.
2. Check for obstructions: Ensure there are no thick walls or metal objects between your computer and AirPods, as these can block the Bluetooth signal.
3. Minimize Bluetooth congestion: If you’re in a crowded area with many Bluetooth devices, try moving to a less congested location or turn off other nearby Bluetooth devices.

2: Update Software and Firmware

Keeping your software and firmware up-to-date is crucial for maintaining optimal performance and resolving any potential compatibility issues.

1. Update your computer’s operating system: Check for available updates for your computer’s operating system (e.g., macOS or Windows) and install them.
2. Update AirPods firmware: To update your AirPods firmware, follow these steps:

• For AirPods: Connect your AirPods to your iOS device, go to Settings > General > About > AirPods, and check for available updates.
• For AirPods Pro: Connect your AirPods Pro to your iOS device, go to Settings > Bluetooth, tap the “i” icon next to your AirPods Pro, and check for available updates under the “Firmware Version” section.

Note: Ensure your iOS device and AirPods are charged before attempting a firmware update.

Reset Bluetooth Connection

Sometimes, resetting the Bluetooth connection can resolve connectivity issues between your AirPods and computer.

Forget and re-pair your AirPods:

• On your computer, go to the Bluetooth settings and remove (forget) your AirPods from the list of paired devices.
• Put your AirPods back in the charging case and keep the lid open.
• On your computer, rediscover and pair your AirPods.

Reset Bluetooth module on your computer (if applicable):

Some computers have a dedicated Bluetooth reset option or a physical button to reset the Bluetooth module. Consult your computer’s user manual for instructions on how to reset the Bluetooth module.

4: Clean AirPods and Charging Case

Dirt, debris, or moisture buildup in your AirPods or charging case can sometimes interfere with the connectivity and cause audio dropouts.

1. Clean your AirPods: Use a soft, lint-free cloth to gently wipe down your AirPods, removing any visible dirt or debris.
2. Clean the charging case: Use a dry, lint-free cloth to wipe the interior and exterior of the charging case, ensuring no debris is present.
3. Dry any moisture: If you suspect moisture buildup, leave your AirPods and charging case open in a dry, well-ventilated area for a few hours to allow any moisture to evaporate.

5: Check for Hardware Issues

If you’ve tried all the software-based solutions and the issue persists, it’s possible that a hardware malfunction is causing the audio dropouts.

1. Check for physical damage: Inspect your AirPods and charging case for any visible signs of damage, such as cracks, dents, or loose components.
2. Test with another device: Try connecting your AirPods to another device, such as a different computer or smartphone. If the issue persists, it may indicate a hardware problem with your AirPods.
3. Contact Apple Support: If you suspect a hardware issue, it’s best to contact Apple Support for further assistance. They may be able to diagnose the problem and provide repair or replacement options if necessary.

6: Toggle Active Noise Cancellation and Transparency Mode

AirPods Pro have additional features like Active Noise Cancellation and Transparency Mode, which may cause connectivity issues in certain situations.

Turn off Active Noise Cancellation:

• On your iOS device, go to Control Center and tap the “Noise Control” button.
• Select “Off” to disable Active Noise Cancellation.

Toggle Transparency Mode:

• If Active Noise Cancellation is already disabled, try enabling and then disabling Transparency Mode by pressing the force sensor on the AirPods Pro stem.

Toggling these features may help resolve any potential conflicts or software glitches that could be causing audio dropouts.

7: Check Ear Tip Fit

Proper ear tip fit is essential for AirPods Pro to function correctly and maintain a stable connection.

1. Verify ear tip size: Make sure you’re using the correct ear tip size for your ear canal. AirPods Pro come with three different ear tip sizes (small, medium, and large) to accommodate various ear shapes and sizes.
2. Check for proper seal: While wearing your AirPods Pro, gently move your head from side to side and up and down. If the ear tips are not properly sealed, you may experience audio dropouts or connectivity issues.
3. Replace ear tips (if necessary): If your ear tips show signs of wear or damage, consider replacing them with new ones to ensure a proper seal and optimal connectivity.

Additional Readings:

How to Stop Airpods from Leaking Sound.
Airpods pro squeaking when moving.
Airpods pro noise when touched.

Frequently Asked Questions (FAQ)

Can using a wireless mouse or keyboard cause AirPods to cut out?

Yes, wireless mice and keyboards that operate on the same 2.4GHz frequency as Bluetooth can potentially cause interference and lead to audio dropouts with your AirPods. If possible, try using wired input devices or switch to devices that operate on a different frequency (e.g., 5GHz).

Can turning off Bluetooth on my computer help resolve the issue?

While turning off Bluetooth on your computer may temporarily resolve the audio cutting out issue, it’s not a permanent solution. You’ll need to keep Bluetooth enabled to use your AirPods. It’s better to address the root cause of the problem instead.

Can I use my AirPods with both my computer and phone simultaneously?

Yes, AirPods can be connected to multiple devices simultaneously. However, if you’re experiencing audio dropouts, it’s recommended to disconnect your AirPods from other devices while using them with your computer to minimize potential interference.

How do I check if my AirPods are up-to-date with the latest firmware?

To check if your AirPods are running the latest firmware, follow these steps:

1. Connect your AirPods to your iOS device.
2. Go to Settings > Bluetooth.
3. Tap the “i” icon next to your AirPods.
4. Under the “Firmware Version” section, you’ll see the current firmware version installed on your AirPods.
5. Compare this version with the latest available firmware version from Apple’s support website.

Can using a Bluetooth adapter or dongle with my computer help resolve the issue?

A: If your computer’s built-in Bluetooth connectivity is causing issues, using a dedicated Bluetooth adapter or dongle can potentially help. These external devices often have better Bluetooth signal strength and may be less prone to interference.

Conclusion

Why do my airpods keep cutting out when connected to my computer? Dealing with AirPods cutting out when connected to your computer can be frustrating, but with the right troubleshooting steps, you can often resolve the issue. By addressing potential sources of interference, updating software and firmware, resetting Bluetooth connections, and checking for hardware issues, you can enjoy a seamless and uninterrupted audio experience with your AirPods.

Remember, if the issue persists after trying all the recommended solutions, don’t hesitate to reach out to Apple Support for further assistance. They have the expertise and resources to diagnose and resolve more complex hardware or software-related problems.

With this comprehensive guide, you now have the knowledge and tools to tackle the issue of AirPods cutting out when connected to your computer. Happy troubleshooting!